First of all, make sure your account is validated (click here to find out how). |
π― Until your account is validated, you won't have the option to use the funds.
π Make sure you have received several contributions from different people, in accordance with article 5.1 of our Terms and conditions.
π‘ If you want to, you can start spending the funds before the end date of your money pot.
π Our article, Request my bank transfer, will guide you to spend your money pot.
π For Celebrations and sharing money pots, you have the option to spend with our partner Gift.cool. More information about this in these articles: Spend my money pot with Gift.cool & Conditions to use Gift.cool.
| π§ We are of course at your disposal should you have any questions, click here to contact us. |