| 🔐 For security reasons, our teams do not have access to your password. We will therefore not have the opportunity to send it back to you. |
But we've got this covered for you. You can create a new one directly from the site or the mobile application. It will allow you to log in to your account and access your money pots.
⚙️ To reset your password:
1️⃣ Click the login icon in the top-right corner
;
2️⃣ Click on Forgotten password? in the center of the page;
3️⃣ Enter your email address;
4️⃣ You should have already received an email from us containing a link to reset your password (at the address corresponding to your Leetchi profile);
5️⃣ Click on the link embedded in the email;
6️⃣ Create your new password and enter it a second time to validate it
| 💡 For security reasons, a password on Leetchi must contain at least 8 characters, including one uppercase, one lowercase, one number and one special character (a punctuation sign, for example). |
🆘 SOS : If you can't reset your password, remember to check this article!
If you have clicked on I forgot my password, and you have not received an email (even in your spam), remember to check the accuracy of the email address associated with your account in the My details section of your account. If a rectification is necessary, check this article for more information.
| 📧 You can of course contact us by clicking here, so that we can help you to create a password. |