To change the email address associated with your account, follow these steps:
1️⃣ Log in to your Leetchi account;
2️⃣ Go to the Personal information section of your account;
3️⃣ At the bottom of the page, click on Change my email address;
💡 Good to know: you must provide a telephone number in order to change your email address.
4️⃣ On the new page, enter your address and password in the two fields provided (security is a must!);
5️⃣ Confirm the change by completing two-factor authentication (more information on this here et there).
📍If you created your account using the Continue with Google or Continue with Apple option, you will be asked to set a password before you can change your email address. |
If you are unable to log into your account and change the address yourself, simply contact us (if possible from the email associated with the account), and specify in your message:
The email address currently associated with the account;
An email address that is not associated with a Leetchi account for the change;
Your date of birth (for security purposes).
Our customer support team will be able to change the email address on your account and send you an email confirming the change.
| 🎯 Good to know: At Leetchi, privacy and security come first! Your Leetchi account is personal and cannot be transferred to another person. This also means that you can only change your email address if the account holder remains the same. |