You received an email from Leetchi informing you that a money pot you contributed to has been cancelled and that you need to complete a form to receive a refund? This email is indeed from our services!
Simply click on "Access the refund form", complete it by providing the requested information and documents (bank details and identity document), and our teams will be able to refund your contribution by bank transfer.
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💡 The accepted formats for the documents are as follows:
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If you experience any difficulties, please do not hesitate to ask our customer service team for help.
| 💡 This procedure initiated by our services is exceptional and only concerns certain fundraisers. If you simply wish to request a refund of your contribution yourself, you will find all the necessary information here: Refund of a contribution. |