| 💡 As this functionality is not yet available on our mobile apps, we invite you to connect to the web version of Leetchi to add your documents. |
🎯 First of all, know that this is a classic procedure. As an IFP (Participative financing intermediary), Leetchi has an obligation to ensure the correct destination of the funds.
To add the requested documents, simply go to your money pot management page and click on Send documents in the top left-hand corner, or on Access document area in the corner below.
Here are the different criteria to respect, which will allow our teams to process your request as quickly as possible:
- the documents must be in JPEG, JPG, PNG or PDF format;
- they must also be fully visible and not truncated;
- be of good visual and color quality;
- be in French, in English, or translated into one of these two languages by an approved translator;
- no photocopies or screenshots (original file).
| 📍 You will only be able to send the documents once you add all the requested supporting documents . |
Once you have sent all the requested documents, our services will get back to you within 2 to 5 days to inform you of the progress of your request.
If you do not have all of the requested supporting documents, we invite you to contact our customer service via our contact form so that we can help you in processing your request.
🚀 To go further :
➡️ Why am I being asked for documents ?
➡️ The "Use funds" button is grayed out