My personal information

This article tells you how to exercise your rights under the General Data Protection Regulation (the “GDPR”). In accordance with the regulations in force, Leetchi will send you a response within a maximum period of one (1) month from the receipt of your request. This period may be extended by two (2) months, taking into account the complexity and number of requests.

Summary :

• I want to know more about the management of my personal data and my rights
• I want to exercise my right to rectification of my personal data
• I wish to object to the usage of my personal data for marketing purposes
• Why do I keep getting emails from Leetchi when I've already unsubscribed?
• I want to delete my customer account and/or erase my personal data

👉 I want to know more about the management of my personal data and my rights

To learn more about Leetchi's handling of your personal data and your rights, please refer to our Privacy Policy.

👉 I want to exercise my right to rectification of my personal data.

You may obtain correction of your personal data that is inaccurate or incomplete.

If you have not already added a proof of identity to your account and would like to change your information (surname, first name, pseudonym, postal address), click here to find out how to proceed.

For any other request to rectify your personal data, you can contact us using this form.

👉 I wish to object to the usage of my personal data for marketing purposes.

If you wish to oppose the sending of marketing communications from Leetchi, it is very simple! Check out this article to find out how to do this. 

If, despite these efforts, you receive marketing emails from Leetchi, we apologise. You can then send us your request here so that we can identify the technical problem.

👉 Why do I keep getting emails from Leetchi when I've already unsubscribed?

That's a very good question! Leetchi will continue to use the contact details that you have given us to send you notification emails if you have contributed to or created a money pot that is always open to contributions and not spent in its entirety (for example at the time of money pot closing and/or if a message of thanks is sent, etc.).

👉 I want to delete my customer account and/or erase my personal data

All good things must come to an end.

As Leetchi is no exception, are you thinking of ending our promising relationship by deleting your account on our site or wishing to erase your personal data?

Please be aware that it is possible to do this directly from your account settings. To do so, simply follow the steps detailed here.

But we can also do it for you! Simply send us your request here. We will simply verify your identity before proceeding with your request.

After processing your request, your Leetchi customer account will be closed. 

However, we are legally obliged to retain for 5 years the personal data related to your identification, with restricted and secure access, in order to comply with our legal obligations. Therefore, the deletion of your data will take place at the end of the legal retention period. Rest assured, your personal information will not be used by Leetchi for marketing purposes.