📩 You Didn't receive a confirmation email
The participation confirmation email can sometimes take a little time to arrive. Don't hesitate to check your junk mail. If you do not see any email after several hours of waiting, contact us to check the status of your payment.
⏳ You have just made your donation and the page has not yet been updated
This process may take a few minutes. Please wait a few moments and feel free to refresh the money pot page.
💶 The money pot has already received a lot of donations and the page does not show all the entries
Simply click on See more below the first contributions.
❌ Does the page remain unchanged or seem to rotate in a vacuum
If the payment page remains unchanged, there may be an internet connection or browser issue preventing your entry from being successful:
Check your internet connection
Switch to a Wi-Fi network (if you're on your mobile)
Try from another device (computer, cell phone)
Try with another internet browser (we recommend using Chrome)
Clean cookies, remove ad blockers.
| 📧 If in doubt, do not hesitate to contact us. |