As part of our commitment to maximising the protection of your pots and personal information, we are introducing an extra layer of security to your account: two-factor authentication.
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To enable two-factor authentication, please follow these steps:
1️⃣ Go to your menu and click either on Verify my account, or on the banner at the top of the page;
2️⃣ Click on Enable next to Two-factor authentication;
3️⃣ You will be redirected to a page hosted by Mangopay. Confirm that you have read the T&Cs by ticking the box;
4️⃣ Click on Start your verification;
5️⃣ On the new page, tick the box Register/modify external accounts from your Mangopay account and click on Save and continue;
| 🎯 This simply means that you are authorising our agents to submit a transfer request on your behalf if you are unable to access your money pot. |
6️⃣ Next, click on Continue to set up your access key depending on the device you are using (such as a fingerprint, FaceID, your device unlock password, etc.)
7️⃣ Confirm your email address by entering it in the field provided and click on Continue;
| 💡 Good to know : You won't receive a code by email, you just need to confirm your email adresse by typing it. |
8️⃣ Next, set a 6-digit PIN code;
| 🚨 This is a code that you must set yourself, not a code that you will receive by text message. Choose this PIN carefully so that you can remember it, as you may be asked for it later when changing your email address or spending your money pot. |
9️⃣ Now, enter your phone number to receive a code by text and click on Continue;
🔟 Enter the 6-digit code you received by SMS;
1️⃣1️⃣ You will then be redirected to your Leetchi account, where you will see that two-factor authentication has been successful.
| 🎯 From now on, whenever you wish to change any information on your account or spend your money pot, you will be asked to confirm your identity using this two-factor authentication, either via the access key linked to your device or by confirming the other three steps (email address, PIN code, and code by text). |
| 📧 Any comments or questions? Contact us here. |